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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A popup will open. It offers exhaustive info about all the actions that you can carry out on the page in question. Each popup appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide array of instructional videos describing how to work with our Control Panel. They're intended for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step how-to video clips.


If you can't find the solution you need, check out our comprehensive Frequently Asked Questions section, which contains questions asked by actual users and provides real solutions. We frequently update our Frequently Asked Questions database with new questions & answers so as to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can get in touch with our excellent team of support engineers available 24x7 and ready to assist you with any problem. Each support ticket you send will be responded to within 60 minutes (the average ticket response time is only twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 233501

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU


Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: